How do I start a return?Updated 3 months ago

Our return policy allows returns for unopened products purchased in the last 14 days

If you'd like to proceed with a return, please visit our Return Portal https://flipmits.com/apps/return_prime.

Once your request is approved, you will receive a prepaid return label via email. All returns must be approved and processed with our company-issued return shipping label to ensure proper tracking and processing of the return.

You can expect your refund, minus shipping costs to be processed within 7 business days or fewer after our returns department receives the return.