Ordering & Delivery

Do you offer free shipping?

We offer fast and free shipping for orders over $50 USD within the contiguous United States, Canada & Australia.

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in

Do you ship worldwide?

We currently ship to United States, Canada, and Australia.

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. When you order has move to shipping, you will recieve a second email that include a tracking number for your order. Tracking information may

Do you offer expedited shipping?

No, we do not currently support expedited shipping.

How long does delivery take?

Delivery times vary depending on the destination and order timing. Delivery typically arrives within 3-6 business days.

What do I do if my item(s) arrives damaged?

We understand the disappointment of receiving a damaged package. In such instances, please file for an exchange at https://flipmits.com/apps/return_prime within 3 days of receiving the order and include photos of the damaged items or package. Or you

What do I do if I receive the wrong item in my order?

We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance at [email protected]. Include a photo of the item received and the name of the missing item(s). Please do

What is your cancellation policy?

Orders can be canceled within 4 hours of order. Please email our team with your cancellation request as soon as possible at [email protected]. You will receive confirmation of your cancellation if we’re able to make it happen. After this period,

How do bundle savings work?

Bundles are available 2 ways, Pre-Made or Do-it-Yourself. Pre-Made Bundles:. The pre-made bundles show the final price and all bundles receive free shipping. Do-it-Yourself Bundles:. Just select the colors and pairs you want, and the savings is autom

How do I apply promo/discount codes?

To apply a promo or discount code:• Proceed to checkout and enter your code in the ['Discount Code'] field. • Click ['Apply'] to see your new total before finalizing your order.• Only one code can be used per order.If you’re having trouble entering y

My order was marked delivered but it’s not here.

If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship